All client cryptocurrency is secured by CoinfloorEX Settlement and Custody Services, and stored within CoinfloorEX’s vaults at all times. Additionally, they are protected by multi-signature protocol, requiring multiple keyholders to sign all withdrawals that are sent directly from the multi-signature cold storage vaults.
We are proud to have been be the first exchange group to use Pay 2 Script Hash addresses to protect client funds. Next time you withdraw funds from cold storage, note the withdrawal transaction for an address starting with “3”. This indicates that your funds were sent from a Pay to Script Hash address.
Additionally, you can check the transaction for signatures. Note in the example below there are three signatures where the OP_EQUALVERIFY OP_CHECKSIG is considered "OK". This indicates that three private keys have approved this transaction and authorised a withdrawal of your client funds.
We only process withdrawal requests from the vault one time a day during business days in order to maintain this level of security.